Terms & Conditions


These Terms and Conditions, along with any referenced documents, outline the terms upon which we supply goods (“Goods”) listed on our website, abcparty.uk.

By placing an order for Goods, you agree to comply with these Terms and Conditions. Please read them carefully, as they form a legally binding agreement between us. If you do not accept these terms, you will not be able to order Goods from us. We recommend that you print or save a copy for future reference.

1. Information About Us

1.1 Company: The Goods are provided by ABC Party UK Ltd (“we/us/our”).

1.2 Trading Address: Our primary business location is Traynor House, Traynor Way, Peterlee, SR8 2RU.

1.3 Contact Information:

2. Your Status

2.1 Business Customers: This website is for trade use only, and all customers are classified as “Business Customers.”

2.2 Requirements for Purchase:

  • You confirm that you are legally able to enter into a contract.
  • You are 18 years of age or older.
  • You reside in the United Kingdom.

3. Application of Terms

3.1 These Terms and Conditions apply to all sales of Goods from us, whether via our website, phone, email, or in person.

3.2 No binding contract exists until Goods are dispatched.

3.3 Orders placed by you are considered offers to purchase, subject to these terms.

3.4 These Terms take precedence over any other terms you may present to us.

4. Goods Description

4.1 Goods will match specifications presented on our website. Specifications may change without prior notice if they do not impact the performance of the Goods.

4.2 Intellectual property rights remain with us or our licensors. You may not alter or misuse our trademarks.

4.3 If you provide specifications for Goods, you agree to indemnify us against any claims for infringement resulting from your specifications.

4.4 Unless we agree otherwise in writing, you are responsible for ensuring Goods are suitable for your intended use.

5. Price and Payment

5.1 Pricing: Prices are as listed on our website or agreed separately. Delivery costs will be added as outlined in our Delivery Guide.

5.2 Payment Terms:

  • Immediate Payment: Some customers are required to pay at the point of order, processed directly through the website.
  • Invoice Terms: Customers with approved accounts may be eligible for invoice terms. Specific terms, such as payment within 21 days or other timelines, will be agreed upon account setup and specified on each invoice.

5.3 Errors: If an error is found in the listed price, we reserve the right to cancel the order and refund any amount paid.

6. Delivery

6.1 Goods will be delivered to the address provided at checkout.

6.2 Delivery Timeframes:

  • Small Orders: Typically shipped within 2 working days, though delivery may extend to 5 working days during peak times.
  • Large Orders: Standard delivery timeframe is 3-5 working days.
  • Order Cutoff: Orders received by 1 pm (Monday-Friday) are processed the same day. During peak seasons, cutoff times may vary.

6.3 Claims for damaged Goods must be reported within 7 days of receipt.

6.4 We may deliver orders in instalments.

7. Minimum Order Requirements

7.1 Minimum Orders: The minimum order value or quantity may vary by customer and will be agreed upon when the trade account is established. These requirements are subject to periodic review and may be adjusted by prior written agreement.

8. Returns and Refunds

8.1 This website is for trade customers only; therefore, all sales are final unless the Goods are faulty or do not meet the specifications outlined in your order.

8.2 Return Authorisation: Returns must be authorised in advance. Please contact us at orders@abcparty.uk to receive an authorisation number and return address. Failure to obtain authorisation may result in delays and additional administrative costs.

8.3 Return Fees: A restocking fee of 10% will be applied to returns resulting from ordering errors or changes of mind.

8.4 Return Conditions: Goods must be returned in original packaging and in re-saleable condition. We reserve the right to refuse returns that do not meet these conditions.

8.5 Refunds will be processed within 30 days of receipt of returned Goods.

9. Liability

9.1 Business Contracts: Liability is limited to the value of the Goods purchased. We are not liable for indirect losses, including lost profits or business interruption.

9.2 We do not exclude liability for death, personal injury, or fraudulent misrepresentation.

10. Communication and Notices

10.1 Electronic Communication: By ordering, you agree that most communications will be electronic. Notices to you will be posted on our website or emailed to you.

10.2 Notice: Notices to us should be emailed to success@abcparty.uk. Notices will be deemed received after 24 hours for email and 3 days for posted mail.

11. Transfer of Rights

11.1 Contracts are binding on both parties, and rights may only be transferred by either party with written consent from the other party.

12. Events Outside Our Control

12.1 We are not liable for delays or failures due to events beyond our reasonable control, such as strikes, natural disasters, or transportation issues.

13. Waiver and Severability

13.1 Failure to enforce any of these Terms shall not be a waiver. If any part of these Terms is found invalid, the remaining Terms will continue in full force.

14. Entire Agreement

14.1 These Terms constitute the entire agreement between us regarding the sale of Goods and supersede prior agreements.

15. Variations to Terms

15.1 We reserve the right to amend these Terms for compliance or business needs. The applicable Terms will be those in force at the time of your order.

16. Governing Law and Jurisdiction

16.1 These Terms are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.